1. Privacy Policy
Introduction
Pure Greens (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our site and enquire about our microgreens.
Information We Collect
Personal Information: Name, phone number, email address, address (when provided during enquiry).
Technical Information: Browser type, IP address, device information, pages visited (for analytics).
Cookies & Tracking: We use cookies or similar technologies to remember your preferences and collect usage data.
How We Use Your Information
To respond to your enquiry or WhatsApp message.
To send updates, newsletters, or promotional offers (if you opt in).
To analyze website use, improve services, and ensure security.
To comply with legal obligations.
Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share with trusted service providers (e.g. hosting, email, analytics) under contract, who only process data on our behalf.
We may disclose data if required by law or legal process.
Data Security
We implement reasonable security measures—encryption, secure servers, limited access—to protect your data. However, no method of internet transmission is completely secure.
Retention
We keep your data only as long as necessary for the purposes outlined (e.g. to respond to enquiries, marketing if opted in). After that, we securely delete or anonymize it.
Your Rights
Right to access, correct, or delete your data
Right to withdraw consent for marketing
Right to lodge complaint with data protection authority
Contact
If you have questions or requests, contact us at:
Email: info@puregreens.in
Phone: +91 9925255772
2. Terms & Conditions (for enquiry-only site)
Introduction
These Terms & Conditions govern your use of the Pure Greens website (“Site”). By using the site or submitting an enquiry, you agree to these terms.
Enquiry & Price Display
All products are listed for inquiry only (no direct purchase).
Prices shown are indicative; final prices may vary based on stock, delivery location, or packaging.
Submitting an enquiry does not guarantee order confirmation—final confirmation is subject to availability and our approval.
Intellectual Property
All content, images, logos, text, graphics on this site are property of Pure Greens and may not be reused or reproduced without permission.
User Obligations
You agree to use the site lawfully, not to misuse or disrupt it, and not to submit false or misleading enquiry information.
Limitation of Liability
Pure Greens will not be liable for indirect, incidental, or consequential losses arising from use of the site or reliance on content. Maximum liability is limited to the value of the enquiry.
Governing Law & Disputes
These terms are governed by Indian law, and disputes will be handled by courts in Gujarat.
3. Enquiry / Order Policy
Because we operate by enquiry now only, here’s a tailored Enquiry Policy:
Enquiry Submission
When you click “Enquiry Now” or “WhatsApp Us,” you send us your name, contact, and product interest. We respond with stock, price, and delivery info.
Order Confirmation
Your order is confirmed only after we reply to your enquiry with final price and availability. Until then, it's just an inquiry.
Delivery & Charges
Delivery is currently limited to Ahmedabad only.
For monthly plans, delivery is free within city limits.
Single-tray or small-order delivery charges (if any) will be disclosed before confirmation.
Refunds & Cancellations
Since there’s no direct purchase, refunds are not applicable on payments (if any advance made).
If we accept a payment, refunds or adjustments are handled case-by-case.
You can cancel an enquiry at any time before confirmation.
Freshness & Quality Guarantee
We guarantee freshness: trays delivered within 24–48 hours of harvest.
If product arrives damaged or not fresh, contact us (with photo) within 12 hours; we will reship or refund at our discretion.